Commonwealth Police Legacy
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911 Emergency Dispatching; What Public Safety Dispatchers MUST know about handling potential suicide calls and active suicide calls

2020-02-08
Belchertown Police Department

Instructor: Officer Greg Shore

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From 8:00am to 4:00pm
Registration: 7:45am

The Course Description:

Being a public safety dispatcher is one of the most stressful occupations in law enforcement- especially in Massachusetts. Unfortunately, very little training, if any, is ever afforded to this important position.

We will discuss the following:

 

§  911 Dispatchers / Call Takers will learn the latest strategies for controlling the conversation with callers who are reporting a potential suicide by another, or their own suicide threat.

§  The Public Safety Dispatcher will gather information from a sequential list of questions, as the Dispatcher now becomes an integral team member for this call.

§  You will have the opportunity to improve your job performance by learning why and how people commit suicide.

§  Create an awareness of the risk factors as well as signs and symptoms in effective suicide prevention.

§  Learn how intervention can prevent many suicidal behaviors, if detected and acted upon early enough.

§  Learn how to best respond to suicide survivors (all those left behind)

§  Source: Massachusetts Police Training Council, Curriculum; Samaritans, Curriculum; I.C.I.S.F., A.S.S., Curriculums.

 

 

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» Offline registration: pheagney@policelegacy.com or call 508-989-9848
» Cost: $225 USD per official.